Your trust matters to us. Here's exactly how we handle your information.
Christian Hearing & Tinnitus of Kannapolis, LLC ("we," "us," or "our") collects personally identifiable information when you interact with our website, contact our office, or receive services from us. This may include:
We use the information we collect to provide and deliver services, respond to inquiries, process payments, verify identity, schedule and manage appointments, and personalize your experience with our practice. We will not sell or rent this information to anyone.
If you opt in to SMS communications through our website's appointment request forms, you agree to receive text messages from Christian Hearing & Tinnitus of Kannapolis related specifically to customer care, appointment reminders, scheduling confirmations, and account updates. This program is separate from any promotional or marketing text program, and enrollment is entirely optional.
Types of messages. Messages may include appointment reminders and confirmations, scheduling changes, requests for information needed to complete your visit, and general customer care follow-ups related to your account with our practice. We do not send marketing or promotional text messages under this program.
How you opt in. You opt in by checking the SMS consent checkbox on our home page or contact page appointment request form and submitting the form. Your consent is captured and stored as of the date and time the form is submitted.
We do not share your personal information with outside parties except as necessary to fulfill your request — for example, to process payments or coordinate care with a referring provider — or as required by law.
You may opt out of promotional emails and marketing SMS messages at any time by calling (972) 741-5761 or by following the unsubscribe instructions included in each message. Transactional and appointment-related messages may continue as needed to service your account.
Our website uses cookies, web beacons, and similar technologies to understand site usage and improve your browsing experience. You can control or disable cookies through your browser settings at any time.
You may request access to the personal information we hold about you, ask us to correct inaccuracies, or request deletion of your data by contacting our office directly.
We use encryption for sensitive data in transit and restrict access to personal information to employees who need it to perform their job responsibilities.
We retain personal information for as long as necessary to perform the relevant service, comply with legal obligations, and maintain accurate healthcare records.
If you have questions about this Privacy Policy or how your information is handled, please contact us at (972) 741-5761 or visit our Contact page.