What happens during my first hearing evaluation?+
Your first visit includes a comprehensive hearing evaluation, a conversation about your lifestyle and listening challenges, and a clear, unhurried explanation of your results. There's no rushing — we take the time to make sure you understand exactly what's going on before we ever talk about next steps.
Do you treat tinnitus, or just hearing loss?+
Both. Tinnitus — the ringing, buzzing, or humming many patients experience — is a core part of our practice, not an afterthought. We offer real, individualized tinnitus treatment strategies rather than simply telling you to live with it.
What hearing aid technology do you use?+
We fit patients with Starkey Omega hearing aids and verify every fitting using Real Ear Measurement and Speech Mapping — professional-grade steps that many clinics skip, but we consider essential to getting your hearing aids truly right.
Do you offer financing?+
Yes. We offer financing options to help make hearing aids and treatment accessible, and we're happy to walk you through what's available during your consultation.
I can't make it into the office — can you come to me?+
Yes. Our concierge service brings hearing testing and hearing aid fittings directly to your home, for patients who have difficulty traveling or simply prefer care in a familiar setting.
My hearing aids need a repair — can you help even if I didn't purchase them from you?+
In most cases, yes. Bring your hearing aids in and we'll take a look, provide an honest assessment, and get them back to performing the way they should.
Do you offer hearing protection for work, hunting, or music?+
We do. Custom hearing protection is available for musicians, hunters, industrial workers, and anyone who wants to safeguard the hearing they have today.
How is your practice different from a big-box hearing aid retailer?+
We're locally owned, faith-rooted, and built on long-term relationships rather than one-time sales. Our five-point pledge — thorough evaluation, tailored treatment, honest communication, verified fittings, and ongoing care — guides every visit.
Can I get text updates about my appointments?+
Yes. When you request an appointment through our website, you can opt in to receive SMS text messages regarding customer care, appointment reminders, and scheduling updates. This is entirely optional, message and data rates may apply, and you can reply STOP at any time to unsubscribe. See our
Privacy Policy for full details.
How do I schedule an appointment?+
Call us directly at
(972) 741-5761, or fill out the request form on our
Contact page and a member of our team will reach out to confirm a time.